DH
Debbie H
1 reviews | Active since Dec 2016
15 Aug 2022, 13:55
Inefficient call centre
The DSV Call Centre is shockingly inefficient. If you leave a call me back it goes into a big black hole. MTN should be ashamed to be in partnership with you. I have spent a fortune on airtime to keep phoning the call centre and stay on the line for ages and then leave a call back with you and never receive a call.
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DSV Road's replyOfficial
15 Aug 2022, 15:48Good day Debbie H,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Management
DSV Road's reply15 Aug 2022, 15:48
Official
Good day Debbie H,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Management