Incorrect delivery address

DSV delivered my ABSA Bank card today (27/01/2025) to my house address. Last week a lady from DSV called me to confirm my delivery address which was originally set as my home address but I told her that I would be at work so they should deliver my card to my work address. After providing her with my work address details and confirming that it should be delivered to the work address they still delivered it to my house address. The delivery man called me to say he is at my house and asked if someone can collect the card on my behalf. As far as I know when it comes to bank cards. It should not be delivered to anyone but the account holder. This is super unprofessional. Eventually the card was given to my cousin who was at my residence when the card was delivered. This is the reason people's account get tapped into. I'm disgusted at how insafe and unprofessional DSV services are.