DS
Dyaksha S

1 reviews | Active since Jul 2015

11 Jan 2019, 20:19

*********** staff

My order from kingsmead shoes was delivered to the wrong address. This is irresponsible and negligence on the driver n company's part. Who would be liable if the parcel went missing. Sort out your staff and be more careful in future. If you can't handle delivering the goods to the correct person then let the more capable courier companies handle it like professionals. Useless and pathetic service.

0
Replies (1)
DSV Road
DSV Road's reply14 Jan 2019, 08:53
Official
Good day Dyaksha,
Thank you for bringing your experience to our attention. We sincerely apologise for the level of service that you have received. We are committed to continuous improvement and will investigate this matter further and resolve soonest.

Kind regards,
DSV Management