WB
William B

1 reviews | Active since Aug 2019

28 Aug 2019, 13:44

*********** service

Waiting a week for a phone , MTN day they sent emails trying to get DSV to phone correct number but nothing gets done , absolutely terrible , phone head office put you thru to deliveries which has technical problems and cuts you off , but all at you cost of phone call ,

0
Replies (2)
DSV Road
DSV Road's reply28 Aug 2019, 15:12
Official
Good day William,

Thank you for bringing your experience to our attention. We have escalated this to the relevant Management team that deals with MTN orders to have this resolved as soon as possible.

We apologise for the inconvenience.

Kind regards,
DSV Management
WB
William B's update28 Aug 2019, 15:18
Reviewer Update
Mtn has sent you emails and I have phoned You numerous times and still the same thing , cancelling my contracts with MTN now thanks to Your incompetence.