1 reviews | Active since Jul 2018
*********** & PUTRID SERVICE
On Wednesday 6th July 2022 a DSV driver came to deliver my package & I provided him with the required proof of Identification aswell as proof of residence, he does not do a biometric finger scan but says he is sending me an OTP which I waited for, low & behold the device that he used to send me the OTP was faulty & I never got the OTP, so clearly the issue is with DSV but as a consumer I am being inconvenienced because now I cant get my package because I cant provide him with the OTP that the device he is using to send to me is faulty now how STUPID is that, needles to say I never got my package & DSV is ignoring my e-mails by being non-responsive. DSV is by far the ***KEST courier service provider, If I had a choice I would never used but they were my Network providers choice.
DSV has no empathy for what we as the consumer goes though, 2 & half weeks I waited for my package & till this very minute I don't have my package as its with DSV who is ignoring my e-mails I send them asking when my package will be delivered.
DSV **** YOU.
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
