RJ
Raynard J

1 reviews | Active since Apr 2017

18 Apr 2017, 08:33

*********** organization

<p>Service from this company is pathetic. I've been waiting for 3 weeks for an FNB gold card and still waiting. I was told by an FNB agent that they will call me when they will deliver my card. I waited for about a week and nobody called. I called their contact centre only to find out they didnt had my address, I then gave my details and nobody called me on the scheduled day that my card was supposed to be delivered. I called them again for the i don't know hundredth time only to reschedule again to later this week and knowing them when the day comes there will be another problem. FNB i have a solution for you change your courier services!!!!!</p>

0
Replies (1)
DSV Road
DSV Road's reply22 Sept 2017, 12:28
Official

Good day Raynard,

Please accept our apologies for the level of service you have received.

Please confirm if you have been assisted in April and if not, please will you provide us with your tracking number so we can investigate further

Kind regards

DSV Management