*********** *****s!
No communication in the office between staff. Bank card still not delivered after 2 weeks. I have given them all the details they need for delivery, including the fact that my husband would be accepting delivery as I teach and I cannot answer my phone. Each day they phone me anyway, leave messages and am told 3-5 working days for delivery. I call them back, give the info again and same story. This is the 3rd time in 2 weeks I have been told this as my information never seems to be put into the system. Stop phoning for the same info everyday and just deliver the card. How many times must I waste my airtime on these futile calls? I have had these issues with them for years. UNFORTUNATELY FNB only uses this pathetic company so I don't even have a choice in using these retards. Everyone there seems to have an IQ of frozen yoghurt!
Thank you for bringing this to our attention. We apologise sincerely for the inconvenience caused with your FNB card.
We have escalated this incident to the relevant manager to ensure this is attended to as soon as possible.
Kind regards,
DSV Management
Best regards,
Thank you for bringing this to our attention. We apologise sincerely for the inconvenience caused with your FNB card.
We have escalated this incident to the relevant manager to ensure this is attended to as soon as possible.
Kind regards,
DSV Management
Best regards,