LX
Lucky X
1 reviews | Active since Sept 2018
22 Oct 2019, 13:59
*********** DRIVERS
Their drivers are not reliable and the staff there is also ***********, been waiting for my card to be delivered and the driver said, he didn't find me and I've been waiting for them. The driver just wasted my day waiting for him and he even had the nerve to say I wasn't at work , he never pitched and actually inconvenienced me after I'd made special arrangements just to receive my card!!!
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Replies (2)0
Replies (2)
DSV Road's replyOfficial
22 Oct 2019, 14:33Good day Lucky X,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
DSV Road's reply22 Oct 2019, 14:33
Official
Good day Lucky X,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
LX
Lucky X's updateReviewer Update
23 Oct 2019, 11:36Good Morning
I was promised everything will be resolved and I should get my package today between 8am and 11am and its now 11:30 , I've had to reschedule my whole morning to wait for your driver to arrive and again he hasn't rep**** nor has he called me to notify that he's running late!!! Your services are disgusting to say the least!!!!
I was promised everything will be resolved and I should get my package today between 8am and 11am and its now 11:30 , I've had to reschedule my whole morning to wait for your driver to arrive and again he hasn't rep**** nor has he called me to notify that he's running late!!! Your services are disgusting to say the least!!!!
LX
Lucky X's update23 Oct 2019, 11:36
Reviewer Update
Good Morning
I was promised everything will be resolved and I should get my package today between 8am and 11am and its now 11:30 , I've had to reschedule my whole morning to wait for your driver to arrive and again he hasn't rep**** nor has he called me to notify that he's running late!!! Your services are disgusting to say the least!!!!
I was promised everything will be resolved and I should get my package today between 8am and 11am and its now 11:30 , I've had to reschedule my whole morning to wait for your driver to arrive and again he hasn't rep**** nor has he called me to notify that he's running late!!! Your services are disgusting to say the least!!!!