MH
Mahomed H

1 reviews | Active since Feb 2011

03 Jan 2019, 17:06

Inappropriate deceit

Have waited whole day to receive my card at my residence to no avail nothing received to date. Please donot waste my time as you ineffective and inefficient.

Your Woolies Card will be delivered on 1/3/2019. Please have: Copy of ID. Ref: 19/12WOOP180122.

Your Woolies Card will be delivered today. Please have: Copy of ID. DSV Mounties

0
Replies (2)
DSV Road
DSV Road's reply03 Jan 2019, 17:10
Official
 Good day Shahanah, 

We sincerely apologize for level of service that you have received and for the inconvenience caused. 

We have send your complaint to the relevant team for investigation, you will be receiving a call shortly. 

 

Kind Regards, 

DSV Management 

 

 

Best regards,

DSV Road
DSV Road's reply15 Jan 2019, 12:36
Official
Good Day Mahomed, Thank you for notifying us about your recent experience with DSV Mounties.

We sincerely apologise for the delay in delivery your parcel.We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.

Your parcel has since been delivered as arranged.We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients. RegardsDSV Management

Best regards,