SM
Simphiwe M
1 reviews | Active since Mar 2025
30 Apr 2025, 20:40
*I'M UNHAPPY*
I made an application on the 17th of April it's the 30rd today and DSV has not made any communication whatsoever. I contatced MTN and they told me they handed over my parcel to DSV for delivery. I attempted to communicate with DSV several times but they keep telling me they don't have my parcel. 😡😡😡😡😡 I made the application because I needed those phones, I'm stucked with an open application I can't even cancel to get the phones directly at the store.
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DSV Road's replyOfficial
02 May 2025, 08:19Good day ,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply02 May 2025, 08:19
Official
Good day ,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management