MS
Mafa S
1 reviews | Active since Feb 2025
14 Feb 2025, 00:45
I’m so disappointed in the service I received! My parcel was supposed to be delivered on the 5 of February 2025 at 17:00pm stated on the website
I’m so disappointed in the service I received! My parcel was supposed to be delivered on the 5 of February 2025 at 17:00pm stated on the website. Yet it was delivered a week later on the 12th of February 2025 after I’ve been calling DSV nonstop! Getting no replies nothing! Poor service!! Hire more people!! Or work effectively! This was so unprofessional really!! Change your ways DSV!!!And no one dared to apologise except the driver who had apologised?! If I didn’t push them to bring my package I would’ve never received it! HP031
Helpful (0)
Replies (1)0
Replies (1)
DSV Road's replyOfficial
14 Feb 2025, 09:33Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply14 Feb 2025, 09:33
Official
Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management