I would like to write a review about DSV Road HP0I8 What a terrible experience with DSV

I would like to write a review about DSV Road HP0I8 What a terrible experience with DSV. It took more than a week of calls following up on my parcel. They even **** to me that the parcel was given to a third party for delivery. I called and called and called, but nothing came. I had to finally request to collect the parcel on my own at the depot. I found it at the depot and clear prove that no third party was even involved. The parcel stayed more than a week at thier depot in Cape town and these were book meant for my stidies HP018