BB
Babalo B

1 reviews | Active since Mar 2024

19 Mar 2024, 15:47

I would like to writ...

I would like to write a review about DSV Road: HP133 your customer service is very poor and appalling, I had to go and collect my parcel myself adding extra costs from my side and very inconvenient for me.... I am not happy at all and the most disappointing this is that you did not communicate with me, I have to take the initiative to follow-up on you finding out myself on to what was going on and you were not bothered at all ...... I don't think you understand my frustration on this matter

0
Replies (1)
DSV Road
DSV Road's reply19 Mar 2024, 16:01
Official
 
Good day,
 
We sincerely apologize for the level of service that you have received and for the inconvenience caused. 
We have sent your complaint to the relevant team for investigation. 
 
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. 
 
Kind Regards, 
DSV Management