SS
Sisipho S
1 reviews | Active since Jul 2025
16 Jul 2025, 08:43
I was expecting my parcel to be delivered obn Monday, unfortunately I did not receive the parcel
I was expecting my parcel to be delivered obn Monday, unfortunately I did not receive the parcel. Tuesday I received a message stating that my parcel will be delivered to me, I waited and waited and there was zero communication the delivery. I sent an email regarding the concern that I have with the delivery. This morning I received an email that my delivery is unsuccessful, how? I don't know
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DSV Road's replyOfficial
16 Jul 2025, 08:51Good day ,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply16 Jul 2025, 08:51
Official
Good day ,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management