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Thandolwami S
1 reviews | Active since Mar 2024
12 Mar 2024, 13:06
I want my damn parcel
My experience with DSV Couriers has been extremely frustrating. Despite waiting for my parcel since last week, I only received a call yesterday which only rang for 3 seconds , followed by a message claiming they couldn't reach me—a blatant lie. Numerous emails have gone unanswered, and my package is still nowhere in sight. The overall service has been nothing short of disappointing. All i want is my package.
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Replies (2)
DSV Road's replyOfficial
12 Mar 2024, 13:36 Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply12 Mar 2024, 13:36
Official
Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
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Thandolwami S's updateReviewer Update
12 Mar 2024, 15:24Thank you
The matter is currently being resolved, will update once my package is received.
The matter is currently being resolved, will update once my package is received.
TS
Thandolwami S's update12 Mar 2024, 15:24
Reviewer Update
Thank you
The matter is currently being resolved, will update once my package is received.
The matter is currently being resolved, will update once my package is received.