I had an issue with tracking my parcel so I sent an email to your client services and not long after that Mary helped me

I had an issue with tracking my parcel so I sent an email to your client services and not long after that Mary helped me. She continued to give me daily updates on where my parcel is (without me even asking for it) and really went the extra mile. It really helped a lot and gave me reassurance that my package would arrive safely :))