I
Ibrahim

1 reviews | Active since Dec 2023

02 Jan 2024, 15:23

I am waiting for a p...

I am waiting for a parcel from dsv from 2 Dec then we arranged a delivery date on the 12 of Dec they fail to deliver so i call them again arrange another date for 28 Dec so they did not deliver or call me or nothing then i call again they say they change the delivery date without letting me know and stil today no delivery and that people do a debit order on that phone that i did not received

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Replies (1)
DSV Road
DSV Road's reply02 Jan 2024, 15:44
Official
Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management