VC
Veli C

1 reviews | Active since Apr 2022

30 Dec 2024, 16:13

I am a patient person, but DSV road really tested my patience, the worst courier services I have ever came across. I was supposed to recieve my order from mtn on the 23rd December, they never showed up, rescheduled for the 27th never showed up, I told the

I am a patient person, but DSV road really tested my patience, the worst courier services I have ever came across. I was supposed to recieve my order from mtn on the 23rd December, they never showed up, rescheduled for the 27th never showed up, I told them to cancel my order but still they insist on calling you, theh rescheduled for today the 30th of December and while I was waiting I get another text saying they shall deliver tomorrow!!! These people are torturing us, why are companies using them because they are just the worst worst worst with no customer service personnel that actually know what they are doing.

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Replies (1)
DSV Road
DSV Road's reply31 Dec 2024, 08:40
Official
 
Good day  
 
We sincerely apologize for the level of service that you have received and for the inconvenience caused. 
We have sent your complaint to the relevant team for investigation. 
 
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. 
 
Kind Regards, 
DSV Management