HP133 - I ordered some items from the DIYshop

HP133 - I ordered some items from the DIYshop. Everything went fine. They couriered it with DSV. This is the second time that DSV transported it across the countryside, sending it on the wrong route to get here. It went from Jhb - to Cape Town - to be told this is not their route. It was sent back to Jhb, who then sent it via Upington and Springbok. I mean - these routes are DSV routes - and they cannot get it right. I waited three weeks for my order to arrive. It is not acceptable and due to this - I will not order from the diyshop again. So, due to incompetence, and business has lost out - what a bad experience. I will never use DSV for anything else - ever again. I complained to their head office... never received anything from them. Never again !