MT
Modisaotsile T

1 reviews | Active since Oct 2010

28 Mar 2024, 10:07

Horrified by DSV Road Customer service

The level of customer service from DSV Road is beyond shocking. I have attempted on numerous occasions to call them. If the line does not get cut off while you are holding, it does not get answered or it does not work. The driver called me 3 weeks ago to deliver, he is still on his way. Wow

0
Replies (1)
DSV Road
DSV Road's reply28 Mar 2024, 10:37
Official
  Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management