LL
Leanne L
1 reviews | Active since Jul 2013
06 Oct 2020, 14:41
HORRIFIC SERVICE
If I could possibly rate DSV a minus 1 star I would. A parcel was couriered to me on 30th September 2020 via express DSV services from Postnet Hartebeesport. This was dispatched on 30th September, reference QOEAT***6.
To date , this has still not been received. On following up with Postnet, they cannot get feedback from DSV and on following up with DSV. myself personally.... Of course no assistance, feedback whatsoever
This parcel was a delicate art drawing... is DSV going to take responsibility for the DAMAGE That no doubt has been caused
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DSV Road's replyOfficial
13 Oct 2020, 11:05Good day Leanne
We apologise for the level of service you have experienced. As you are aware, your review has been escalated to the relevant department and our team is hard at work to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you have experienced. As you are aware, your review has been escalated to the relevant department and our team is hard at work to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply13 Oct 2020, 11:05
Official
Good day Leanne
We apologise for the level of service you have experienced. As you are aware, your review has been escalated to the relevant department and our team is hard at work to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you have experienced. As you are aware, your review has been escalated to the relevant department and our team is hard at work to resolve the matter as soon as possible.
Kind Regards,
DSV Management