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Nalitha N
1 reviews | Active since Nov 2024
21 Nov 2024, 09:38
Horrific Customer Service
I have a horrific experience with Dsv couriers. My parcel was scheduled for the 30/10/2024 but I haven't received my parcel even today on the 21/11/2024. It's been rerouting without my consent and I'm paying for something that I haven't received
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Replies (2)
DSV Road's replyOfficial
21 Nov 2024, 09:42Good day ,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply21 Nov 2024, 09:42
Official
Good day ,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
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Nalitha N's updateReviewer Update
21 Nov 2024, 09:45You keep rerouting my parcel that was supposed to be delivered on the the 30th of Oct. I'm paying for a wifi router that I'm not using that is with you. I am disgusted by ur service. It's a month now without my parcel. I want my parcel today
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Nalitha N's update21 Nov 2024, 09:45
Reviewer Update
You keep rerouting my parcel that was supposed to be delivered on the the 30th of Oct. I'm paying for a wifi router that I'm not using that is with you. I am disgusted by ur service. It's a month now without my parcel. I want my parcel today