LC
Linda C
1 reviews | Active since Apr 2014
15 Dec 2022, 17:08
Horrible service, condescending employees, Cape Town branch
Horrible, unreliable courier service in Cape Town, South Africa. Doesn't deliver on scheduled times, impossible to get hold of the Cape Town branch. Condescending employees (you know who you are). All around horrible experience, and I still haven't received my parcel. 100% Would not recommend. Only highlight was the pleasant gentleman manager from the Johannesburg branch,who actually tried to assist me.
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DSV Road's replyOfficial
15 Dec 2022, 17:50Good day Linda,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply15 Dec 2022, 17:50
Official
Good day Linda,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management