Horrible Service

Parcel was shipped on the 30th of September 2020. The tracking shows it is still in JHB at the time of writing (5 October 2020). Upon investigation, I was told on the 3rd that is had already left JHB for CT and the tracking was faulty.

The call I just made to the CT office informed me that the package only arrived there today. and when I called at 09h05, I was informed I will get it tomorrow only as the drivers has already left.

Just to add to the ridiculousness of this, upon my request, I was informed I cannot collect because of the type of parcel it is. It's a small bag. I mean probably the smallest they have. So in 2020, I have to wait 6 days for a item the size of a pen to ship from JHB to CT. Unacceptable.