AN
Anele N
1 reviews | Active since Sept 2023
28 Feb 2024, 16:17
Horrible Service 🚮🚮🚮🚮
What a ****py service. They can't even get my address correct. As for the driver who was suppose to deliver my small parcel, saying he was rude is an understatement. He told me that their biometric device is faulty or offline and I should make means to call them back to arrange delivery as that's not his job. He even made a sly comment about being offline. Poor, poor service. I'm fuming
Helpful (0)
Replies (1)0
Replies (1)DSV Road's replyOfficial
28 Feb 2024, 16:20Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply28 Feb 2024, 16:20
Official
Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
