AA
Adrienne A

1 reviews | Active since May 2018

11 May 2018, 14:20

Horrible experience

Worst experience I have had so far. Somehow managed to give my card to the wrong driver after I've been waiting for my card for over a week. Absolutely unacceptable. Fix your admin.

0
Replies (2)
DSV Road
DSV Road's reply11 May 2018, 15:11
Official

Good day,

We sincerely apologize for level of service that you have received and for the inconvenience caused.

We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.

Kind Regards,

DSV Management

Best regards,

DSV Road
DSV Road's reply11 May 2018, 15:12
Official

Dear Client,

Once again, we would like to apologies for the level of service that you have received from our staff.

In order for us to investigate further we need you to please assist us with either your order number or your ID number.

We no longer have access to this details from the Hello Peter site, but once we have received the details from you, we will get in contact with you immediately.

Please make sure that you respond privately, because all details will be blocked of when you respond publicly.

Kind regards,

DSV Management

Best regards,