Hire competent people!! This service is disgusting!!

This driver makes hundred changes in one day on one order that was already confirmed,he just had to deliver on the scheduled time but instead he comes early and makes it my problem,then decides he'll send the package to daveyton,then later calls to tell me he just went to the address (delivery point) and they said they don't know me which I could tell it was a lie,after 12 decides he's not coming to daveyton anymore I must come to where I said he must deliver in the first place and I responded I can't make it there anymore I'm waiting for you here mina, required time for me to get there was from 1pm-3 pm which I was already headed there until you said uzoza e daveyton. Its almost 10 days ngilinde leyo package so ngicela uze e daveyton to the address I sent to you coz akusenama teksi eza lapho this time and there's no way the company I work could say abangazi when I alerted my manager about the parcel Are you going to be able to make it to the address or do I need to call the head office ,I need a clear confirmation of what your next step,are you going to come or not bhuti? So that I don't wait for you anymore coz I'm waiting for you and I'm running late for my appointment he decides to block me, this is disgusting 5working should be 5 working days and please hire professional people that are competent for the job as this is also ruining MTN's name.