RM
Rudo M
1 reviews | Active since Jul 2022
21 Nov 2023, 10:56
Frustrating service from MTN and DSV
Extremely unprofessional and frustrating service. You have to beg before you can get assistance. No one answers their line on Durban no matter how many times you call no matter how long you wait on the line or spend on airtime. Company fails to take responsibility or deliver. You failed to make the delivery time. What's difficult about answering a call to reschedule? Why does MTN even use this service provider ?
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DSV Road's replyOfficial
21 Nov 2023, 12:10 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply21 Nov 2023, 12:10
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management