DE
Debbie E

1 reviews | Active since Jan 2021

22 Feb 2024, 14:17

******, from the get go. NEVER USE THEM

Absolutely the WORST service ever. Not only was the operator rude as hell, she blatantly LAUGHED at me on the phone. When I asked to speak to her manager, I was swiftly informed that he was on lunch - at 2pm in the afternoon. My parcel had to be delivered yesterday, and was scheduled, by themselves, wothout contacting me, for the 27th. Now, a package that had to take max 3 days to get to me will thake over a week. Pathetic.

0
Replies (1)
DSV Road
DSV Road's reply22 Feb 2024, 15:25
Official
 Good day ,  We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management