Fnb must end contract with DSV Mounties

<p>I've got the message from FNB saying "Our courier partnet DSV will deliver your Cheque card as agreed." 17/01/2017 I missed the call from ********** , I contacted them back in 7 minutes as i was busy... the lady checked on her system and took all my address and confirmed to me that the card will be delivered to me within 3 days. Three days gone, i contacted on the 20th, and another guy said when he check on the system, i'm on the queue and the card will be delivered by the 25th. Yesterday the same ********** which is their Contact Center number was offline the whole day so i tried ********** , the lady said they are having a problem because their system is down, she said that department were suppose to send me an sms to notify me the processess, she said there's nothing she can do as the whole system is down. --- You guys must improve your IT department to avoid something like this to happen again--- this morning still ********** is not working. Why FNB still doing busness with you as you can't do you job as promised. No communication, no updates. what kind of business are you running? FNB told me that you guys have my card, and to apply another one will take about 2 weeks. I want my card DSV, remember the card is not your, but it's mine..... </p>