FNB DSV Couriers are so useless

11 days later I still dont have a card. Requested for my card to be delivered specifically on a certain amd the couriers failed to deliver only to call me the following day to ask me for a new delivery date. I gave them this past Friday between 2:00-4:00pm. I received no call until I called them to be told that they cannot locate the driver. Driver only called way after 4. I requested them to deliver it at any FNB branch in Midrand, I guess they are still trying to locate it too. This is such a useless courier company!