NH
Nomali H

1 reviews | Active since Oct 2014

22 Nov 2019, 07:39

FNB Credit card not delivered

I waited for the whole month for my FNB Credit card to be delivered to me only to find out when I was phoning FNB it was delivered to the branch in an industrial park that I don't even know on the 21st October 2019. When I checked with DSV they are saying they got that the instruction from FNB which I know it's not true because it has never happened before. Mohamed is a manager but his pathetic.

FNB must change them because their service is horrible.

0
Replies (1)
DSV Road
DSV Road's reply22 Nov 2019, 10:10
Official
Good day Nomali,

Please firstly allow us to apologise for the service you have received from DSV regarding your FNB card. We have made contact with the managerial team right away to get this resolved.
 
Kind regards,
DSV Management