FNB card delivery

I ordered my FNB card three weeks ago, confirmed my address and also my contact details. on the 5th of December I got a call from DSV asking me confirm my address and my contact details which I did, on the 6th of December I got an sms from DSV notifying me that the courier is on the way with my card. FNB sent a notification that my card was delivered whereas I still have not received it when I followed up with DSV I was told that the driver couldnt reach me on the number provided, when I asked them to confirm the number they gave me an old number that doesnt work anymore. since then my I have been calling DSV and FNB to fix this issue FNB keeps on rearannging for delivery, and DSV keeps on using the number I dont use anymore for delivery. I have been trying everyday to get assistance from both FNB and DSV but still I have not been able to resolve this issue. i have exhausted all resources to try get this resolved. its doesn't make sense that the first contact from DSV got the right details but when it was time to deliver they use a number that does not work anymore. I am very frustrated as I am travelling home in 1 day and still I don't have a card. I cannot arrange for delivery at the branch i work from 8-5 and time is not on my side. please assist