FNB Card Delivery
<p>Good morning, I have received an sms to say that my card will be delivered by DSV couriers, in the sms there is a contact nr ********** 404 but they were unable to help me and transferred me to DSV couriers on ********** 500, however I have been on hold twice for more than 30 minutes without my call being answered and I do not have more airtime/minutes. I need to check the address where they will be delivering my new card to as we have relocated from East London to Pretoria. Will the courier make contact with me before dispatching the card so that I can make sure they have the right address?or is there any other way to assist me? Kind regards, Zayne Meyer<br /><br /></p>
Good Day
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in getting through to our call centre.
We experienced technical difficulties, and calls could not come through.
Your card has been confirmed to your requested address, and will be delivered as soon as it is received.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Good Day
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in getting through to our call centre.
We experienced technical difficulties, and calls could not come through.
Your card has been confirmed to your requested address, and will be delivered as soon as it is received.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management