rG
robin G

1 reviews | Active since May 2013

16 Aug 2022, 16:24

Fix your ********* mess

What a disgust of a company - waiting for a month for a package to be delivered only to be told that the package cannot be given because of biometric that is not picking up information

After requesting multiple call backs throughout 4 weeks no one calls back.

0
Replies (3)
DSV Road
DSV Road's reply16 Aug 2022, 16:49
Official
Good day  Robin G, 

Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
                Kind Regards, 
DSV Management 
 
rG
robin G's update17 Aug 2022, 14:28
Reviewer Update
Still waiting for a follow up
DSV Road
DSV Road's reply17 Aug 2022, 14:58
Official
Good day  Robin G , 

Please note that the delivery appointment has been arranged for the 19th August.

Kind Regards, 
DSV Management