LN
Louis N
1 reviews | Active since Mar 2023
28 Jul 2023, 13:50
Fingerprint Machine
Dsv Road Bloemfontein service is disappointing. I could not gain access of my parcel because the device failed to authenticate my fingerprints. Why should it be my problem? Dsv should focus on excellent customer service, not targets of delivery. Even the driver was very insensitive!!!!!!
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DSV Road's replyOfficial
28 Jul 2023, 15:06Good day Louis Ntuka We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards,
Best regards,
DSV Road's reply28 Jul 2023, 15:06
Official
Good day Louis Ntuka We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards,
Best regards,