WP
Werner P
1 reviews | Active since Dec 2015
09 Jun 2020, 11:48
Finger scanner
My mother has been waiting almost 2 weeks for you to deliver her MTN new Phone . Finally the guy shows up here. Then his finger print scanner force closes on his phone . Now he is gone , and are not allowed to deliver the phone. Do you know how it feels waiting so long and standing with the phone in her hand , and had to give it back because your system don't work
Helpful (0)
Replies (5)0
Replies (5)
DSV Road's replyOfficial
09 Jun 2020, 16:12Good day Werner
We apologise for the level of service you've experienced with DSV and the frustration this has caused. We have escalated your review to the relevant team and they will be in touch to assist you as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you've experienced with DSV and the frustration this has caused. We have escalated your review to the relevant team and they will be in touch to assist you as soon as possible.
Kind Regards,
DSV Management
Best regards,
DSV Road's reply09 Jun 2020, 16:12
Official
Good day Werner
We apologise for the level of service you've experienced with DSV and the frustration this has caused. We have escalated your review to the relevant team and they will be in touch to assist you as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you've experienced with DSV and the frustration this has caused. We have escalated your review to the relevant team and they will be in touch to assist you as soon as possible.
Kind Regards,
DSV Management
Best regards,
WP
Werner P's updateReviewer Update
09 Jun 2020, 16:20Standard reply , lol
WP
Werner P's update09 Jun 2020, 16:20
Reviewer Update
Standard reply , lol
DSV Road's replyOfficial
09 Jun 2020, 16:22Good afternoon Werner
Please be advised that we are looking into this and a team member will be in touch shortly.
Kind Regards,
DSV Management
Please be advised that we are looking into this and a team member will be in touch shortly.
Kind Regards,
DSV Management
Best regards,
DSV Road's reply09 Jun 2020, 16:22
Official
Good afternoon Werner
Please be advised that we are looking into this and a team member will be in touch shortly.
Kind Regards,
DSV Management
Please be advised that we are looking into this and a team member will be in touch shortly.
Kind Regards,
DSV Management
Best regards,
WP
Werner P's updateReviewer Update
11 Jun 2020, 15:40Thank you to S Naidoo and especially Lukhanyiso Mhlauli for there follow up and continues e mail and calls . Turns out MTN is the bad apple .
Thanks you
Thanks you
WP
Werner P's update11 Jun 2020, 15:40
Reviewer Update
Thank you to S Naidoo and especially Lukhanyiso Mhlauli for there follow up and continues e mail and calls . Turns out MTN is the bad apple .
Thanks you
Thanks you
DSV Road's replyOfficial
11 Jun 2020, 15:52Good afternoon Werner
Thank you for your kind words about our employees. We are always delighted to hear when our employees deliver professional services to our customers.
Your message has been passed on to the relevant management team.
Kind regards,
DSV Management
Thank you for your kind words about our employees. We are always delighted to hear when our employees deliver professional services to our customers.
Your message has been passed on to the relevant management team.
Kind regards,
DSV Management
Best regards,
DSV Road's reply11 Jun 2020, 15:52
Official
Good afternoon Werner
Thank you for your kind words about our employees. We are always delighted to hear when our employees deliver professional services to our customers.
Your message has been passed on to the relevant management team.
Kind regards,
DSV Management
Thank you for your kind words about our employees. We are always delighted to hear when our employees deliver professional services to our customers.
Your message has been passed on to the relevant management team.
Kind regards,
DSV Management
Best regards,