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Fikani G

1 reviews | Active since Oct 2014

20 Jan 2025, 13:39

FICA DOCS

I spoke to a dsv consultant last week regarding my delivery . she advised that she was going to escalate my query to MTN regarding a Manuel delivery that should take place since i lost my ID in december and im still waiting for it. today is a new week and no one has contacted me i have been sending emails to dsv with no response . so i really dont know what to do because i have waiting for this parcel from DECEMBER

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Replies (1)
DSV Road
DSV Road's reply20 Jan 2025, 13:42
Official
 Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management