JW
Jodean W
1 reviews | Active since May 2022
06 May 2022, 17:04
FED Up
I was receiving an order from MTN yesterday and when DSV driver came i was told my biometrics were unsuccessful and that they could no longer deliver!! I then tried calling numerous times wasting my airtime to find out what the heck was going on and even left my details for a return call and still havent received feedback! This is not on! Customer service is pathetic and so is the biometric system.
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DSV Road's replyOfficial
09 May 2022, 08:13Good day Jodean W,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply09 May 2022, 08:13
Official
Good day Jodean W,
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management