I
Itumeleng

1 reviews | Active since Jun 2024

07 Mar 2026, 13:34

Failed appointment delivery

I'm writing to express my concern about a delivery issue with DSV. I've been waiting for my package, but the tracking status shows "failed delivery appointment", which is odd because no one from DSV contacted me to schedule or notify me of a delivery attempt. Despite this, I've had no communication from DSV - no email, no call, nothing. I'd appreciate it if you could look into this matter and provide an update on the status of my package.

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Replies (1)
DSV Road
DSV Road's reply09 Mar 2026, 08:37
Official
 We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management 

Best regards,