I
Itumeleng
1 reviews | Active since Jun 2024
07 Mar 2026, 13:34
Failed appointment delivery
I'm writing to express my concern about a delivery issue with DSV. I've been waiting for my package, but the tracking status shows "failed delivery appointment", which is odd because no one from DSV contacted me to schedule or notify me of a delivery attempt. Despite this, I've had no communication from DSV - no email, no call, nothing. I'd appreciate it if you could look into this matter and provide an update on the status of my package.
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Replies (1)DSV Road's replyOfficial
09 Mar 2026, 08:37 We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
DSV Road's reply09 Mar 2026, 08:37
Official
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
