fail to deliver my bank card

Item: DSV Road
Rating: 2
Author: mxolisi S

i ordered a bank card via the internet, the bank used uti to deliver the card, uti calls and confirms that they received my card and it will be delivered but never did deliver it, when i call and wish to trace and find out where is my card I'm told it'd distroyed

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Replies (1)

DSV Road's replyOfficial

10 Jul 2015, 10:39

Hello 16mxolisi,

Thank you for notifying us about your recent experience with UTi Mounties.

As discussed telephonically, your card has been reordered and will be delivered to the branch you requested.

We apologise that the experience that you had with us did not meet your expectations.

We value your feedback in terms of your experience with us, as this assists us in improving our service delivery to our clients.

Regards
UTi Management

DSV Road's reply10 Jul 2015, 10:39

Official