1 reviews | Active since Jul 2014

03 Nov 2023, 15:12

Either a **** or Absolutely ***********

Possibly a ****. Package will not get delivered and seems to disappear. DSV support say they’re escalating but absolutely nothing happens. Be warned

0
Replies (2)
DSV Road
DSV Road's reply03 Nov 2023, 15:22
Official
 Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management 
's update05 Nov 2023, 12:39
Reviewer Update
I retract much of my review and would upgrade it to 4 stars. The inability to tell me where the package was is still an issue but the effort to locate the package and deliver it on a weekend was both a surprise and deserving of praise. I genuinely (but incorrectly) thought I had been ****med so I take it all back.