DSV's service has declined massively since their latest update.
DSV's online system worked well... briefly. When they updated their site a little over a month ago, it became impossible to use. Since then it keeps freezing while processing collections and when you finally do get one to load, it often never goes through properly on their side, or takes at least a day to go through.
I have to date, never been able to get through to the call centre, even after being on hold for more than 30 minutes until the call cuts off.
Helpful (0)
Replies (1)0
Replies (1)
DSV Road's replyOfficial
05 Nov 2019, 09:15Good day Dain,
We apologise for the experience you've had with DSV. We have escalated this matter to the relevant department, they will be in contact with you as soon as possible. please check your emails for further correspondence.
Kind Regards,
DSV Management
We apologise for the experience you've had with DSV. We have escalated this matter to the relevant department, they will be in contact with you as soon as possible. please check your emails for further correspondence.
Kind Regards,
DSV Management
DSV Road's reply05 Nov 2019, 09:15
Official
Good day Dain,
We apologise for the experience you've had with DSV. We have escalated this matter to the relevant department, they will be in contact with you as soon as possible. please check your emails for further correspondence.
Kind Regards,
DSV Management
We apologise for the experience you've had with DSV. We have escalated this matter to the relevant department, they will be in contact with you as soon as possible. please check your emails for further correspondence.
Kind Regards,
DSV Management