DSV worst service ever

DSV has had my parcel UNIDS ********** 1 since 14th February. Today is 24 February. All of this week I have been emailing a correspondence consultant, Nthabiseng Rampheri, to no avail. She indicated that she woud email the Operations Department and get back to me. I followed up numerous times, but she had no answer. Eventually her supervisor, Colin, called me on Friday (23rd) evening and promised me that the package would be delivered to my home address the following morning. He asked for my home address, because the package was supposed to be delivered to my place of employment. This morning at 9 I called Colin to confirm that the package would be delivered this morning. He assured me that it would. We spent the entire day at home. It is now 17:47 and no package. No one knocked, rang the bell or phoned. Nothing. I called Colin at 12. No answer. So I called the Call Centre. I spoke to Cameron who said that he would give my message to Collin and get back to me. He never did. I have been calling all day and the numbers stay engaged. What is very mysterious is that Collin is in Pretoria and last night told me that the package was in his hands. odd, when according to the track and trace system, it has been in Cape Town, since 17th February. No movement. Where is my package? When will it be delivered. Absolutely appalling and pathetic service. All promises and no delivery.

DSV has had my parcel UNIDS ********** 1 since 14th February. Today is 24 February. All of this week I have been emailing a correspondence consultant, Nthabiseng Rampheri, to no avail. She indicated that she woud email the Operations Department and get back to me. I followed up numerous times, but she had no answer. Eventually her supervisor, Colin, called me on Friday (23rd) evening and promised me that the package would be delivered to my home address the following morning. He asked for my home address, because the package was supposed to be delivered to my place of employment. This morning at 9 I called Colin to confirm that the package would be delivered this morning. He assured me that it would. We spent the entire day at home. It is now 17:47 and no package. No one knocked, rang the bell or phoned. Nothing. I called Colin at 12. No answer. So I called the Call Centre. I spoke to Cameron who said that he would give my message to Collin and get back to me. He never did. I have been calling all day and the numbers stay engaged. What is very mysterious is that Collin is in Pretoria and last night told me that the package was in his hands. odd, when according to the track and trace system, it has been in Cape Town, since 17th February. No movement. Where is my package? When will it be delivered. Absolutely appalling and pathetic service. All promises and no delivery.

DSV has had my parcel UNIDS ********** 1 since 14th February. Today is 24 February. All of this week I have been emailing a correspondence consultant, Nthabiseng Rampheri, to no avail. She indicated that she woud email the Operations Department and get back to me. I followed up numerous times, but she had no answer. Eventually her supervisor, Colin, called me on Friday (23rd) evening and promised me that the package would be delivered to my home address the following morning. He asked for my home address, because the package was supposed to be delivered to my place of employment. This morning at 9 I called Colin to confirm that the package would be delivered this morning. He assured me that it would. We spent the entire day at home. It is now 17:47 and no package. No one knocked, rang the bell or phoned. Nothing. I called Colin at 12. No answer. So I called the Call Centre. I spoke to Cameron who said that he would give my message to Collin and get back to me. He never did. I have been calling all day and the numbers stay engaged. What is very mysterious is that Collin is in Pretoria and last night told me that the package was in his hands. odd, when according to the track and trace system, it has been in Cape Town, since 17th February. No movement. Where is my package? When will it be delivered. Absolutely appalling and pathetic service. All promises and no delivery.

DSV has had my parcel UNIDS ********** 1 since 14th February. Today is 24 February. All of this week I have been emailing a correspondence consultant, Nthabiseng Rampheri, to no avail. She indicated that she woud email the Operations Department and get back to me. I followed up numerous times, but she had no answer. Eventually her supervisor, Colin, called me on Friday (23rd) evening and promised me that the package would be delivered to my home address the following morning. He asked for my home address, because the package was supposed to be delivered to my place of employment. This morning at 9 I called Colin to confirm that the package would be delivered this morning. He assured me that it would. We spent the entire day at home. It is now 17:47 and no package. No one knocked, rang the bell or phoned. Nothing. I called Colin at 12. No answer. So I called the Call Centre. I spoke to Cameron who said that he would give my message to Collin and get back to me. He never did. I have been calling all day and the numbers stay engaged. What is very mysterious is that Collin is in Pretoria and last night told me that the package was in his hands. odd, when according to the track and trace system, it has been in Cape Town, since 17th February. No movement. Where is my package? When will it be delivered. Absolutely appalling and pathetic service. All promises and no delivery.

DSV has had my parcel UNIDS ********** 1 since 14th February. Today is 24 February. All of this week I have been emailing a correspondence consultant, Nthabiseng Rampheri, to no avail. She indicated that she woud email the Operations Department and get back to me. I followed up numerous times, but she had no answer. Eventually her supervisor, Colin, called me on Friday (23rd) evening and promised me that the package would be delivered to my home address the following morning. He asked for my home address, because the package was supposed to be delivered to my place of employment. This morning at 9 I called Colin to confirm that the package would be delivered this morning. He assured me that it would. We spent the entire day at home. It is now 17:47 and no package. No one knocked, rang the bell or phoned. Nothing. I called Colin at 12. No answer. So I called the Call Centre. I spoke to Cameron who said that he would give my message to Collin and get back to me. He never did. I have been calling all day and the numbers stay engaged. What is very mysterious is that Collin is in Pretoria and last night told me that the package was in his hands. odd, when according to the track and trace system, it has been in Cape Town, since 17th February. No movement. Where is my package? When will it be delivered. Absolutely appalling and pathetic service. All promises and no delivery.