RM
Rodger M
1 reviews | Active since Dec 2019
22 Jul 2023, 18:33
DSV worst experience from couriers
After a failed delivery due their biometrics not working. Have had to call them and after a back and forth between DSV, I end up with DSV again with a consultant or agent who prefers to talk over customers and not listen to the issues.if service providers are going to rely on DSV, they will not have me as a customer. Very horrible service. Also they claim to call and arrange delivery which is complete Lies, their tracking system is unhelpful and slow to be updated.
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DSV Road's replyOfficial
24 Jul 2023, 08:23Good day Rodger Monteiro , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply24 Jul 2023, 08:23
Official
Good day Rodger Monteiro , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management