ML
Malissa L
1 reviews | Active since Nov 2022
28 Nov 2022, 12:22
DSV worst courier company
Worst courier company ever!! I never had 1 good experience with them. Every Time they have to deliver a parcel there is a problem . The drivers never show up, customer service even worst they cant assist you. I had to receive my parcel on friday but the driver never showed. Again today and now the parcel is not scheduled for delivery. NO ONE CAN HELP US!! keep you on hold for 15 to 20 minutes. And my question still stands WHEN WILL I RECEIVE MY PACKAGE
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Replies (2)
DSV Road's replyOfficial
28 Nov 2022, 12:29Good day Melissa Zeelie Loxton, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply28 Nov 2022, 12:29
Official
Good day Melissa Zeelie Loxton, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
ML
Malissa L's updateReviewer Update
29 Nov 2022, 15:31Still no parcel. They were supposed to deliver today !! Kept us on hold again for 15 minutes. No parcel WHERE IS MY PARCEL
ML
Malissa L's update29 Nov 2022, 15:31
Reviewer Update
Still no parcel. They were supposed to deliver today !! Kept us on hold again for 15 minutes. No parcel WHERE IS MY PARCEL