NM
Nelisiwe M
1 reviews | Active since Nov 2016
21 Apr 2021, 21:16
DSV will cost me my academic future
I got a call mid-month of March 2021 from a guy by the name of Sbusiso requesting my address to deliver my study material from Unisa. He said they will deliver within 7 days however 1month later they haven't delivered and I am running behind on my assignments. They could ruin my future.
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Replies (2)
DSV Road's replyOfficial
22 Apr 2021, 08:37 Good day Nelisiwe,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply22 Apr 2021, 08:37
Official
Good day Nelisiwe,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
NM
Nelisiwe M's updateReviewer Update
23 Apr 2021, 20:03I got a call from a lady from DSV the following morning after i wrote the review and she promised to look into what had happened that led to DSV failing to deliver my study material and she promised to call me back within an hour however 2 days later I haven't heard from her on anyone else from DSV, not that I'm surprised. Now I'm at the verge of failing and my funding taken away. I wish Unisa could find a much more competent courier company. I'm devastated.
NM
Nelisiwe M's update23 Apr 2021, 20:03
Reviewer Update
I got a call from a lady from DSV the following morning after i wrote the review and she promised to look into what had happened that led to DSV failing to deliver my study material and she promised to call me back within an hour however 2 days later I haven't heard from her on anyone else from DSV, not that I'm surprised. Now I'm at the verge of failing and my funding taken away. I wish Unisa could find a much more competent courier company. I'm devastated.