AG
Anonymous G

1 reviews | Active since Oct 2019

07 Jan 2020, 13:54

DSV USELESS!!!!!!

Not even one star. I was promised by this poor service that my package would arrive the following day when speaking to management. This did not happen. The manager overpromises and over deliver. I will never use DSV in my life again and would not recommend them for deliverjng. Better luck with postnet.

0
Replies (3)
DSV Road
DSV Road's reply07 Jan 2020, 15:16
Official
Good day,

The relevant executive team is currently investigating this and will resolve as soon as possible. We apologise for the level of service you have received from DSV and also for the inconvenience caused.

Kind Regards,
DSV Management
AG
Anonymous G's update07 Jan 2020, 15:54
Reviewer Update
This is not an excuse. Get that stuff or refund my money for what was in the package. Get this sorted. Your apologies won't get me anywhere.
AG
Anonymous G's update08 Jan 2020, 10:45
Reviewer Update
One of the boxes arrived in Johannesburg however the driver or someone has been tampering with the box, because the box was opened and tampered seal remove. The other box with a very expensive whiskey has not arrived yet both delivered to the locker same day very disappointing service. I suggest DSV starts searching for that package, because I am not leaving this there. I have photos as well. I will never in my life use this company again and I am certainly not leaving this there. Find that bottle or I want a refund! Simple! I don't want your pathetic little excuses as to why it is not there or anything. FIND THAT OTHER PACKAGE AS IN YESTERDAY! orI will be taking this further.