RD
Rainy D

1 reviews | Active since Dec 2022

20 Dec 2022, 16:11

DSV THE WORST SERVICE EVER

This is the worst service i have ever received from any courier company, the call center is unprofessional and have no idea how to assist but rather keep creating lies and buying time by saying they will call you back but never do. I am still waiting for a call to update me when i am receiving my device from MTN since the beginning of November already. I am very disappointed and i don't see myself using any company that works with DSV

0
Replies (2)
DSV Road
DSV Road's reply20 Dec 2022, 17:20
Official
 Good day Rainy,

We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. 

They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management 
RD
Rainy D's update29 Dec 2022, 12:45
Reviewer Update
You apologies but you don't take any action ???