DSV - The Complete Failure Package

South Africa's road delivery (logistics) industry is notoriously poor. But DSV, entrusted with critically important deliveries like debit/credit cards, plunges to new depths.

What an utter fiasco! *********** driver ends up not merely at the wrong address, but the wrong town some 90km from where he should be!

The enormity of inconvenience, humiliation & insult to recipient cannot be overstated. And all that after five direct phone calls to DSV, 33 messages to FNB, six calls to FNB & countless online interactions by the client-recipient to try to obviate failure.

Have they never heard of GPS or navigation systems or does DSV just not care enough to manage drivers/deliveries properly? The latter seems the most conclusive.